Ensure the smooth operation of all your applications with our comprehensive maintenance and support solutions
We offer comprehensive application support and maintenance services to address all of your concerns. We follow a dynamic approach to understand your business needs and deliver the best-suited solutions for them. Our team is experienced in:
Adaptive Application Maintainance & Support
From fixing the bugs and errors in the application to improving its features and functionality, we can offer you the right services as per your requirements. Our goal is to achieve 100% client satisfaction, which is why we always keep the costs reasonable. That also makes us the industry leaders.
You may have a legacy application and want to develop it for the modern infrastructure or add more features to it. We can help to fulfil all your needs by modifying the application. We assure you that it blends well with the current technological environments while retaining its actual value.
Bugs & Flaws Tracking
You may be experiencing glitches and errors in the application and want to update it for a flawless experience. We can find and fix any such issues in the application in the most appropriate way possible. Our approach is to run development and testing side-by-side for the best application improvement.
You may be looking to move your application to a different platform or upgrade to a better server system. We can ensure that all your requirements for superior performance are met effectively with the best-in-class application migration and optimization solutions. We promise you improved productivity with nominal efforts.
Enterprise growth creates significant challenges for internal IT departments as they need to handle a mix of legacy systems and cloud-based solutions to help their business perform better. It is important to maintain and upgrade your infrastructure without increasing overhead costs.
A scalable and agile infrastructure is critical for generating sustained business success. From enterprise cloud strategies to integrated server implementation, Saramedia can help you create a robust foundation to run your business better. Our focus is to create a better user experience using a cognitive infrastructure.
Enterprise Management Services
We help strengthen the integration points across your organization so that you can take advantage of the growing data volumes and interactions among your various departments. We offer enterprise computing and cloud services, remote infrastructure management, and open source services
Infrastructure Assessment and Consulting
Our services include IT infrastructure security, IT expenditure assessment, Total Cost of Ownership, green IT strategy & implementation, IT policies assessment, Disaster Recovery, business continuity planning, BYOD strategy, remote desktop management, onsite IT support, and IT helpdesk.
Application and Database management
Saramedia empowers you to navigate the challenges commonly experienced with enterprise application deployment and management. We help you improve your application performance by offering application and web server management, database administration and management, middleware services, and open-source solutions and management.
Network Management Service (Data)
Saramedia’s network management services are designed to help you get a better ROI on your IT investment. We offer network consulting, security and monitoring services, LAN and WLAN management, Life Cycle Management, network strategy, design, deployment and integration services, preventive management of risks and probable future issues.
Saramedia’s Customer Support helps you curate and carry out effective digital strategies for multichannel customer engagement. We leverage the latest technologies to decode customer attitudes in real-time and engineer an innovative and personalized experience for your customers.
Our support team combines expertise in technology and business operations. They leverage their experience in managing high-performance and high-traffic contact centres to identify the demands and requirements specific to your customers. You may partner with our team to implement effective digital strategies attuned to the changing consumer behaviour and business realities in a fluid business environment.
Design and Assessment of Operational Models
We ensure seamless delivery of enterprise solutions, with a focus on improving customer experience and reducing cost. Our team of experts helps you reach your targeted audience in the most robust, yet innovative way. We ensure the integrity, robustness, scalability, and efficacy of your customer engagement channels.
Our support team helps you with web applications and other business solutions. We understand your needs and empower you with adaptive web applications, using a host of open-source and proprietary web technologies and practices. Our expertise simplifies complex business workflows and delivers solutions to enhance your business processes.
Digital Transformation Roadmap and Execution
You can leverage our expertise for innovative solutions to redefine your business and position yourself as a strategic leader in your niche. Our team offers pragmatic, executable paths for your customer interaction issues. Our support team removes all chinks in the armor to make the operations more efficient, deliver smarter products, and enhance the customer experience.
Digital Analytics and Visualization Support
We enable the latest cutting-edge technology to get data-driven insights. Our robust data analytics and reporting frameworks empower managers to make faster and better decisions. Our data analytics and visualization services streamline processes, unlock new capabilities, and allow clients to respond to market changes better.